lie detector test services
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Complete resolution of any given polygraph requirement will always be our priority and remains our primary focus. The mere issuing of a passed or failed polygraph examination result will often do little to achieve this goal. Our resolution rate, as tracked on a monthly basis since 2009, fluctuates around an 89% average. True Lies Polygraph Examiners are all professionally trained, internationally accredited and conduct all examinations to the international standards set by the American Polygraph Association (APA). The Senior team members are also accredited Criminal Investigators with extensive investigative background both within and outside of the South African Police Service (SAPS). Continued education is a prerequisite of all those attached to the True Lies office and advanced polygraph courses are undertaken on a regular basis. Our Cape Town operating region and contact base is extensive, covering a vast number of fields. Our Investigators have the ability and expertise to conduct forensic assessments on all subjects who are engaged, including those who refuse polygraph testing. Using various conventional interrogative techniques, as well as multiple forms of criminal and background screening, a comprehensive evaluation of such subjects can be achieved. In this way, inconsistencies in evidence, elevated risk and/or serious breaches of trust can be highlighted without any negative precedents being set, or unnecessary cancellation costs being incurred. This capability is not the norm within the industry. The polygraph is an exceptional investigative tool when utilized ethically and as prescribed by the American Polygraph Association, to international standards. Administered correctly by a properly skilled professional, the polygraph can be applied within a multitude of scenarios and environments where any one of the following outcomes is critical:
1. Proactive risk management within any field.
2. The on-going monitoring and/or management of internal risk within a given environment.
3. Reactive risk management in so far as the investigation of any internal risk and/or crime-specific event.
The following list some instances where we have used polygraph testing effectively to identify and resolve various concerns relevant to the management of crime and/or risk within a given environment.
Pro-active applications:
- Recruitment of staff: Very specific processes have been formulated to prevent the injection of unnecessary risk to the working environment by the introduction of high-risk individuals. These include comprehensive screening and verification processes, using polygraph.
- Security related issues, prior to placement of staff in sensitive positions.
- Routine testing to establish criminal activity and maintain sound work ethics within any given environment.
On-going risk management:
- Safeguarding of intellectual property: Polygraph testing can be used to regularly vet staff who have access to critical information in order not only to protect but also to deter any level of corruption within such high-risk environments.
- Monitoring of high-risk environments: By engaging staff on a random, on-going basis, a platform is created whereby the early detection of risk within any given working environment is effectively created, which otherwise would not be the case, leading to a vast reduction in illicit activity within the given setting.
Reactive applications:
- Screening of potential suspects: When used correctly by a well-trained and properly skilled investigator, the use of the polygraph test can not only assist in identifying viable persons of interest but also greatly reduce the focus of any given investigative process, greatly reducing the time and resources needed to successfully address such matters.
- Evaluation of evidence: Polygraph testing has the added ability to assist investigators in correctly quantifying various forms of evidence and in so doing, expedite such processes by avoiding unnecessary investigative avenues from being pursued.
- Internal disciplinary investigations: The use of this tool can quite easily resolve and/or clarify any given aspect of evidence offered by those engaged in such processes and/or bring clarity in so far as disputed aspects of any such undertaking.
- Official SAP investigations: Where required, our investigators have the ability to shadow any official police investigation and assist with such processes in any of the ways mentioned above, using both conventional investigative techniques, as well as polygraph testing.
- The investigation and resolution of any criminal event and/or action.
- Exploration and exposure of syndicated criminal activity within any given scenario.
- Resolution of any disciplinary matter – where facts are contested or where single witness evidence complicates such a process.
- Sexual harassment and/or related offences.
- Drug or substance abuse issues including drug testing.
- Specific issue polygraph testing of any nature.
- Exploration of conflicting evidence including alibi verification.
- Insurance claim verification.
Of extreme importance to note is that the value of the aforementioned processes rests on three critical facets:
1. The legality of the administration of all testing done and the means by which relevant evidence is obtained.
2. The skill set of the examiner/investigator engaged to undertake such processes with specific reference to appropriate investigative experience and understanding of the laws of criminal procedure and evidence.
3. The ability of the examiner to resolve failed polygraph outcomes, without which the use and scope thereof becomes disproportionately limited.
Our investigative services are results driven, which are tracked on regular basis. This includes ground level investigative work, witness interviews, forensic scene management and analysis, profiling, preparation of investigative dockets for processing of criminal charges and of course, regular feedback reports to our clients. We also have the capacity and experience to successfully track any on-going SAP investigations through all the relevant court processes, from summons to convictions.
All operatives are fully accredited and trained to international standards. Senior Investigators attached to True Lies have over 25 years personal experience in various specialized fields of investigation, some of which includes the administration of polygraph tests. Our Cape Town based polygraph examiners and investigative operatives are highly trained individuals, who collaborate to form exceptionally strong teams, in order to address the individual needs of each investigative undertaking. Please remember that, although we are based in Cape Town, our Investigators are available nationally for both polygraph testing and investigative work.
Four of our staff have been trained as Certified Biometric Officers and are thus able to take fingerprints for the purpose of obtaining criminal clearance certificates, directly from the SAP database in Pretoria. The entire process takes no longer than 15 minutes. All that is required is for clients to bring their Identity document along with them to the appointment and complete a consent form, which can be downloaded from our site or which will be provided by our office. True Lies is also a member of Southern Africa’s Background Screening market leader, MIE. This allows us the ability to provide a vast range of services, including but not limited to:
- Graduate verification
- Criminal checks
- Bureau checks
- Identification checks
- Generation of business information
- Driving licence checks
- Educational checks
- Employment references
- PSIRA verifications
- Fraud listing checks
- Bank account verification
- Residence and work permit verification
- Vehicle ownership verification
- Social media screening
This list does not fully represent the wide variety of services True Lies has to offer. Should you have an alternative need, please contact our office directly.
Our Investigators have the ability and expertise to conduct forensic assessments on all subjects who are engaged, including those who refuse polygraph testing. Using various conventional interrogative techniques, as well as multiple forms of criminal and background screening, a comprehensive evaluation of such subjects can be achieved. In this way, inconsistencies in evidence, elevated risk and/or serious breaches of trust can be highlighted without any negative precedents being set, or unnecessary cancellation costs being incurred. This capability is not the norm within the industry.
Investigative interviewing of witnesses for the purposes of gathering evidence is another strong suit of the team, as is questioning of subjects in the exploration of evidence and/or failed polygraph test outcomes. The vast experience each team member holds in the ability to question subjects plays an invaluable role in the successes so often achieved.
Although thorough pre-employment screening processes are invaluable as part of any recruitment process, minimizing the introduction of risk into any given work environment on its own is simply not enough to protect organizations against the development of internal risk.
By engaging staff on a random, on-going basis, a platform is created whereby early detection of internal risk is made possible, which otherwise would not be the case, especially in high risk environments, as well as in those where staff have access to critical information. Regularly vetting such staff deters corruption, leads to a vast reduction in illicit activity and aids in maintaining sound work ethics within any given setting.
Various industries across the country have reaped the fruits of our on-going risk management projects, with some organizations reporting a significant reduction in losses over the course of a 12-month project.
Projects are adjusted to the unique needs and budget of the client, to ensure that the most comprehensive service is delivered at an affordable cost.
Industrial Relations Consulting and Support Services:
Due to an on-going demand amongst our clients, True Lies now offers an Industrial Relations Consulting and Support service. This can be tailored to a monthly retainer to meet your business requirements or once-off investigative and/or project related consultations and/or support.
Industrial Relations Consulting Services:
We understand the everyday challenges of managing a business. You need to stay focused on what you do, and readily adapt to the needs of your customers in order to remain competitive and retain market share. All change, whether it is through growth, restructuring, products, mergers, downsizing or financially, impacts on employees in some way. Structured and legislatively compliant policies, practices and processes provide the support the business needs to facilitate such change and/or manage daily operations.
True Lies can now provide our clients with this much needed support. We can help you to build a solid foundation which will in turn enable good people practices and also ensure that your business maintains its integrity while at the same time, minimize risk where possible.
Industrial Relations Support and Advice:
It is inevitable that at some or other time employees in your business will transgress. When this happens, emotionally charged/flawed decisions can mean that correct procedures as prescribed by labour legislation are not followed. This can result in such matters being referred to the CCMA, where accusations of unfair dismissal can result in a costly embarrassment. With the necessary experience and skill, True Lies can now assist and support you with such labour issues from the onset, effectively avoiding such situations from arising at all.
Industrial Relations Services:
Assistance and advice with Disciplinary Procedures and Warnings.
Assistance and advice with Disciplinary Hearings and Appeals.
Chairing of Internal Disciplinary Hearings and Appeal Hearings.
Assistance and advice with CCMA ConArb, Conciliation and/or Arbitration Preparation.
Drafting of HR Policies and Procedures.
We are able to provide assistance in terms of the formulation and implementation of policies and processes relative to the administration of polygraph testing in any given work environment. Please feel free to contact our office for support in this regard.
Using the statistics generated in just one large project, which saw us engaging potential candidates on a daily basis over a three-year period, we can say without a doubt that this is one of the best tools to use in pro-active risk management. Not only was our success rate relative to the exposure of risk over 80%, but we also saw positive outcomes in so far as the stabilisation of the work force, general elevation of work ethics, as well as huge reduction in shrinkage (over R400 000.00 in the first year alone).
Polygraph pre-employment screening exams, as approved and recommended by the APA, are extensively utilized by various government agencies within the USA to screen applicants in various medium and high-risk working environments, including that of law enforcement. The areas of potential risk explored during such interventions include the following:
- Any previous involvement in police-related matters.
- Prior primary involvement in theft, specifically within the working environment.
- Secondary involvement in theft related activity, specifically at any prior workplace.
- Failure to expose illicit activity at a prior place of work.
- Involvement in unsolved crime. Drug use and/or addiction is one such area of interest that is explored.
- Prior misconduct in the workplace, resulting in any form of disciplinary action or dismissal.
- The integrity/accuracy of their current application process.
- The examinee’s current financial status and any concerns relating thereto.
- Any relevant area of interest and/or investigative concerns raised, which are felt to be relevant to risk management within the organization in question.
The intended purpose of such interventions is to eliminate the introduction of any potential risk to the respective client, prior to placement of any given applicant.
Many clients who already use this risk management tool on all potential staff prior to their placement, have reported:
- A better quality of staff.
- A lower staff churn rate.
- Stability within the workforce based on the calibre of person employed.
- Improved levels of work ethic.
- Decrease in shrinkage.
When used in conjunction with our investigative skill-set, as well as various other background enquiries, this office is able to conduct our pre-employment screening processes, which are tailored to suit the specific needs of each individual client, have proven to be highly effective irrespective of circumstance of the nature of the working environment.
Recruitment: Personal Profile Analysis and Psychometric Assessments Services:
True Lies utilizes the Internationally Accredited Thomas International behavioural assessment PPA (Personal Profile Analysis) that provides very accurate insight into how people behave within any given work environment, thus giving you a greater level of certainty when recruiting, identifying where to maximise your learning and development budget while at the same time, understanding where to boost morale to avoid a large staff turnover.
Such insight also enables you to spend less time managing your underperformers and focus more time on those who will truly drive your business forward. Thomas PPA takes only 8 minutes to complete. You are then immediately provided with an initial profile, detailing a person’s strengths and limitations, their communication style, their value to the business, what motivates them, their basic fears and how they behave under pressure.
Once a PPA has been completed, you have instant access to 18 additional reports that enable you to match people to jobs, screen CVs effectively, manage, coach, develop and train your people.
Specific Psychometric Assessments:
Additional Specific Psychometric and GIOTTO Integrity Assessment can be arranged on request.
Please feel free to discuss any such requirement you may have with us.
True Lies is able to generate profile reports of individuals and organizations using various open source digital platforms. This skill has proven to be invaluable in terms of the forensic investigations we undertake, where we are able to generate information which would otherwise remain unknown or undiscovered.
This office also has the ability to trace persons of interest, irrespective of circumstance, using a host of platforms and inherent skills. Such matters are, however, requirement specific and only through comprehensive pre-investigative consultation, can the appropriate course of action be established. Please contact our office directly with your specific requirement.
In terms of digital forensics, the following can be offered as an inherent part of any given investigation and/or stand-alone service:
CHAIN OF CUSTODY:
We offer a full chain of custody from seizure to disposal of exhibits. We operate within industry standards and norms including the use of Faraday bags, Tamper Proof bags and secure transport, where required. All exhibits are catalogued, signed for in duplicate and entered into the company’s Safe Register on arrival. Standard key-holder security levels apply and all exhibits are stored within a fireproof safe. Our offices have the required security and laboratory access control levels to meet chain of custody requirements.
LABORITORY FACILITIES:
We have our own bespoke lab facility in Cape Town which features an insular network, signal blocked working environment, server infrastructure as well as the required tools and equipment for forensic tasks. Our lab facility is CCTV monitored with biometric access control and 24/7 security.
ONSITE TRIAGE:
Onsite triage is an important aspect of forensic analysis, as it affords us the opportunity to isolate and prioritise exhibits according to the client brief. We use various tools during the triage process, the first being Magnet Axiom Triage, Paraben, C.A.I.N.E or FTK. These are well respected tools within the industry and assist with the identification of potential exhibits. Onsite time is dramatically reduced by having the proper equipment and software.
SEIZURE OF EXHIBITS:
Seizure of exhibits can make or break a case, as far as presenting resultant evidence to a court is concerned. The exhibits need to be properly identified, handled and catalogued. Marking of exhibits to enter the chain of custody is key – this includes the capturing of live RAM if this is appropriate to the investigative need.
FORENSIC CLONING & IMAGING:
Forensic clones and imaging require precision and the best available equipment for this task to ensure consistent and court-approved results. We recommend the creation of both a clone and a forensic image, one for evidentiary purposes and one for analysis. Forensic clones and images include the generation of a MD5 Hash for verification purposes.
FORENSIC ASSESSMENT:
Once a forensic image is generated, it still needs to be interrogated, deleted data recovered and made accessible. This needs to be done in a sound manner in order to preserve the evidence. For this task we use a variety of toolsets, however, our preference is for Magnet Axiom as an industry leader. Magnet Axiom provides two core options for analysis. The first is to provide output reports of flagged evidence and items of interest in pdf or html format. The second is to provide a Portable Case File which can be searched and indexed by a competent Investigator or Digital Forensics Expert.
MOBILE DEVICES:
Mobile device acquisition, including creating a dump file as a portable case file, is a high demand service and depends on a variety of factors which influence complexity. Our services are divided as follows:
- Acquisition of a mobile handset including creating a portable case file.
- Bypassing of screen locks/key locks on most varieties of handsets.
- Analysis of the results.
For mobile handsets we prefer Magnet Examine/Paraben/Cellebrite.
Contact True Lies directly to discuss your specific requirement.
Where investigative circumstances permit, True Lies can facilitate a host of services from the collection and processing of various forms of evidence to the examination and elimination of fingerprints.
There are multiple aspects which will influence the possibility of being able to forensically examine any given piece of potential evidence. This includes the surface of the item, the ambient temperature at which the evidence has been kept and the way in which they have been handled by the relevant individuals involved, be it suspect or otherwise. Please note that it is of utmost importance that all potential evidence is handled and conserved in such a way as to avoid contamination. True Lies only makes use of properly accredited experts in this field, who are able to testify in respect of results achieved. We are able to deal with and process various forms of crime scene evidence. Often forensic evaluation of a crime scene is the most cost-effective way of dealing with any given scenario and the forensic evidence collected in this way is extremely powerful, when presented as evidence.
Our investigators are ready for deployment for this purpose and our background as serious and violent crime specialists enable us to comprehensively manage such processes. By working together with various forensic specialists, our Polygraph Examiners have achieved successful results in both the Cape Town region as well as nationally. The administration of polygraph examinations, coupled with hard forensic evidence, has proved extremely effective in so far as incident resolution. By offering these services as a complete package, our capacity far exceeds the norm in the Cape Town polygraph industry.
The examination and evaluation of financial records for the purpose of gathering evidence for court application or other legal proceedings is one of the latest additions to the services we offer.
Services offered in this regard are catered specifically to the requirement at hand. Please get in touch for more information.
Reported victim testing is a specialized field within the polygraph ambit. These polygraph examinations need to be carefully conducted so as to attempt to avoid an increase in emotional trauma.
The administration of polygraph examinations aimed at disproving allegations of this nature also requires skills of a particular nature and careful consideration should be given to the expertise of any Examiner conducting such tests.
These sensitive cases, as with all cases we deal with, are handled with the utmost confidentiality and objectiveness. Please contact our office directly with any queries you may have.
Proving or disproving allegations of this nature can extremely arduous and potentially debilitating, especially as far as the conservation of a healthy work culture is concerned. Our team of Investigators can assist with such grievances on multiple fronts, from information gathering and witness interviews to exploration of the given evidence with the accused, as well as specifically focused polygraph testing and post-investigative remedial action.
Having drawn from extensive past investigative experience and having assisted with numerous investigations of claims within the insurance industry in the past, our team has the ability to assist with multiple aspects involved in such requirements. These range from the reconstruction of incident/accident scenes and interviewing of witnesses to evidence gathering such as CCTV footage and interviewing the claimant, as well as polygraph-based verification of such claims.
Registering criminal cases can be a time-consuming and often frustrating task, especially when complainants have little understanding of the processes involved and the requirements in terms of law. Here at True Lies Forensics, our Investigators are more than capable of providing support with the compilation of the required affidavits and offering advice and assistance as far as the submission of supporting evidence is concerned.
Registering a criminal case is the first step in what can be a lengthy and complex process. Our support continues after the initial phase, as we track police cases on behalf of our clients and can assist the SAPS with anything they need in support of successful investigation and prosecution.
Expungement is a process by which an individual’s criminal record is lawfully removed from the National Criminal Register, after very specific parameters have been met. We are able to guide clients through the application process and assist with the completion and submission of the necessary documentation, to make the process as effortless as possible.
True Lies Forensics have a wide array of support services available, beyond those mentioned on our website. Please do not hesitate to give us a call so that we can discuss your requirement in detail, to determine how best we can assist you.
